Beware the “Default Leverage Effect”

Posted Jul 1, 2020

  David Munves discusses the effects of COVID-19 on the leveraged loan markets and identifies the risk to current valuations, including junk bonds and degrees of difference between long-term average default rates per rating category and large variations in default rates on a yearly basis.

Is Leadership Adapting to Changing Times?

Posted Jun 30, 2020

  The digital age has disrupted processes, strategies, and operations in every department and position, including leadership. To identify new forms of leadership and how traditional approaches may still be appropriate, download this PDF on Leadership in a Digital Age from Norman Chorn.

Expanding and Improving Sales Territories

Posted Jun 29, 2020

  Barry Witonsky provides an article that explores how COVID-19 has driven companies to adjust sales territories, and he explains how to add up to seven percent growth in four steps. Points covered in this article include account segmentation, territory design metrics, accounts and account reps, and flexibility and governance.

Risk Management in Food Manufacturing during Pandemic

Posted Jun 24, 2020

  How is COVID-19 affecting food manufacturing and what risk management policies should they implement? Ben Marandi provides an article on effective virus risk management in food production and the opportunity to tune into his 90-minute webinar on the best risk management policies for food manufacturers and processes at this time of virus outbreak.

How to Avoid the CRM Customer Disconnect

Posted Jun 23, 2020

  Philip Watt explains why Customer Relationship Management (CRM) platforms can reduce the customer to data, which leads to a disconnect between the customer and company employees. This article provides a way to think of the CRM as a central investment in improving customer experience by setting seven goals.

Why Carrying On as Normal Could be Your Downfall

Posted Jun 22, 2020

  Relying on ‘normal’ as a pattern from which all decisions are made can lead to the downfall of a business. Gleb Tsipursky recently published an article in CEOworld magazine that explains how normalcy bias led Boeing to crash into disaster.

Why the Future for Business Means Adopting a New Paradigm

Posted Jun 17, 2020

  Tim Posselt uses bricks and mortar versus trees and forests to illustrate the operating paradigm that led to its competitive success in the last century and why new technologies are changing the paradigm to a more symbiotic ecosystem.

The Happy People Profit Connection

Posted Jun 16, 2020

  Using examples of certain well-known brands to illustrate his point, Rick Denton reminds us that happiness may not be apparent on a resume or identified in an interview, but it is a key factor in maintaining a positive customer/brand relationship.

The Future of Blockchain and Asset Management 

Posted Jun 15, 2020

Chitranjan Sood explains why the asset management industry is ripe for blockchain intervention and how challenges across value chain can be addressed through blockchain.

The Happy People Profit Connection

Posted Jun 14, 2020

  Using examples of certain well-known brands to illustrate his point, Rick Denton reminds us that happiness may not be apparent on a resume or identified in an interview, but it is a key factor in maintaining a positive customer/brand relationship. 

How to Take Control of Cognitive Bias

Posted Jun 9, 2020

Gleb Tsipursky recently published an insightful article on cognitive bias, which includes the most relevant cognitive biases for COVID-19 and how to overcome them.

How to Lead Your Team out of Lockdown

Posted Jun 8, 2020

Edwina Pike offers eight practical steps to help lead your team out of lockdown and into the future.

Leading Practices Successful Execution

Posted Jun 7, 2020

  Patrick Chance provides the second article in a series that shares leading practices and lessons learned in Account Portfolio Management Evaluation and Enhancement (APMEE). This week’s detailed article draws attention to several leading practices and observations that may limit or hinder the delivery team’s ability to successfully execute upon the agreed upon terms, timelines

A Biblical Concept of Leadership

Posted Jun 3, 2020

  Scott Jensen shares his thoughts on leadership and culture and explains what a shepherding leader looks like.

How to Make Your Team Love You

Posted Jun 2, 2020

Frank D. Trovato wields an axe at the confusion surrounding leadership and management. In this article he cuts straight through to the six steps that will improve both.

Three Steps to Build Trust with Stakeholders

Posted Jun 1, 2020

Gleb Tsipursky provides three social intelligence methods that can help overcome cognitive bias, facilitate a better exchange of thoughts and ideas, and build trust and a stronger relationship with key stakeholders. Gleb has recently published a book,  Resilience: Adapt and Plan for the New Abnormal of the COVID-19 Coronavirus Pandemic.

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